Privacy Notice

Issue date: 15 August 2009

Candlecorner24.de respects your privacy and feels obliged to inform you about our data security policy. Candlecorner24.de issues this data security declaration to inform you about our data security regulations and data security measures. In addition, we will inform you how you can determine in which manner your personal information is stored online and for which purpose this information is used. We have structured our web site in such a manner that you can visit Candlecorner24.de without being required to identify yourself or state any personal information.

1. Web sites for which this data security explanation applies

This data security explanation is valid for all web sites and domains owned by Candlecorner24.de.

Links to web sites that do not belong to Candlecorner24.de >
Candlecorner24.de web sites, for the purpose of improvment of user friendliness as well as providing additional information for the user, may contain links to third party web sites. If you click on these links, you will exit Candlecorner24.de's web site. These third party web sites or their data security measures (which can deviate from the Candlecorner24.de's data security measures) are not under control of Candlecorner24.de. We are not responsible for information or content on these third party web sites. We are not responsible for any personal data which you may enter into third party web sites which you have reached through Candlecorner24.de by means of a link, as third party web sites do not fall under Candlecorner24.de's data security guidelines. We therefore recommend that you carefully read the data security regulations of every company before sending personal data to them. Under some circumstances, third party web sites may send your personal data to Candlecorner24.de. In this case, the data security regulations of the respective third party web site applies.

2. Which data is stored?

This data security explanation applies to personal data, and to the collection of non-personal data such as data that is accumulated for reports and statistical evaluations.

  • Personal data is data which can be associated with your name or your personal identity. Candlecorner24.de uses personal data to be able to better serve your personal preferences and interests and to be able to offer you a better overall service. If you transmit personal data to us, you can rely on the fact that this data will be used by Candlecorner24.de exclusively for the optimisation of your personal after-sales services. We appreciate the trust you place in us. Candlecorner24.de will never sell, rent, or give away your personal data to third parties.
  • Non-personal data sind is data which is related to web site usability and service and which cannot be associated with any specific name or personal identity. Candlecorner24.de collects and analyses non-personal data in order to evaluate the use of the Candlecorner24.de web site by visitors.

3. Data security concerning children

Candlecorner24.de finds it is important to protect the privacy of children, and we would like to ask parents and legal guardians to take an active part in the online activities and online interests of their children. Candlecorner24.de does not purposely collect the data of children less than 13 years old, and Candlecorner24.de does not purposely direct its web sites at children less than 13 years old.

4. How is your data used?

Your personal data is used exclusively for the processing of your order as well enabling you the possibility to view your past and present orders in your own personal customer's area. The data in your personal customer's area is protected by your own personal password and can be viewed only by you and by no other customer.

Candlecorner24.de uses personal data in order to be able better to serve your preferences and interests and to be able to offer you a better service. In particular, we use your data to carry out your transactions and orders, to communicate with you, to offer you services and support, and to keep you informed about our current services and operations. Credit card data is used exclusively for the purpose of the credit card payment process and for averting cases of fraud. This data is used by our financial partners and by Candlecorner24.de for no other purposes except for the processing of your order and is kept no longer than necessary, unless you give us specific permission to retain your credit card data for future transactions.

Non-personal data is gathered to receive information concerning the usability, efficiency, and effectiveness of Candlecorner24.de's web site. With the help of this information user friendliness, usability, and the content of the web site can be improved.

5. To whom is your data transmitted?

Candlecorner24.de will not sell, rent, or give away your personal data to third parties. Candlecorner24.de does not send your data to third parties, unless you are interested in the products and services provided by these third parties. Moreover, before any transmission of your personal data we need your explicit approval.

Candlecorner24.de co-operates with third party service providers and third party suppliers in order to able to offer you a complete range of products, services, and customer solutions and for the purposes listed under the title: "How is your data used?" Suppliers and service providers are obliged to treat the data transmitted by Candlecorner24.de confidentially and to use it exclusively only for the purposes of service and business settlement on behalf of Candlecorner24.de.

In order to offer the best possible service to our customers, Candlecorner24.de may change its current service provider, or close contracts with addtional service providers. Candlecorner24.de does not send personal data to any third parties without your explicit approval, unless we are required to do so by legal regulations.

6. Your personal options

At Candlecorner24.de you have the possibility to receive an assortment of product-related and service-related information. If it is your wish, you may subscribe to specific product-related and service-related information services as well as to Candlecorner24.de's direct marketing operations. Direct marketing operations of Candlecorner24.de can involve, for example, information pertaining to new products, special product offers or an invitation to partake in a survey pertaining to marketing research. You have the choice in which form you would like to be informed about Candlecorner24.de's direct marketing operations: by mail, by e-mail or by telephone. We constantly strive to consider your personal wishes. This option does not apply to marketing and communication operations concerning order processing, contracts, support, or product security warnings. You receive this service exclusively only upon agreeing to it during the customer registration process.

7. Data security settings and freedom of choice

Subscription-free services
Candlecorner24.de uses your personal data exclusively for the purpose which you have stated at the time when you entered your data. This data is not used, for example, to send you information or messages pertaining to special offers, certain products or marketing operations. Nevertheless, it remains your free choice to decide not to subscribe to these sevices.

Subscription services
If it is your wish to unsubscribe or cancel the reception of information and operations, please use one of the following methods:

  • In your personal account under the column "personal data" choose the option "Newsletter" and then select the option "unsubscribe"
  • Return to the web page or the web pages, on which you originally made your choice during the registration process, and follow the instructions on the page.

8. Personal data and third parties

Some Candlecorner24.de services are linked with the services of external third parties. Some of these third parties offer you the possibility to send personal data to employees of Candlecorner24.de as well as to the employees of the third party. Candlecorner24.de does not send personal data to any third parties without your explicit approval.

9. Access possibility and correctness of personal data

Candlecorner24.de considers it important to store your personal data correctly and safely. We have implemented technologies, administrative procedures and guidelines which should guarantee the correct storage of a customer's data. We grant you access to your personal data and allow you to access this data online so that you can edit your data whenever it is required. Besides, for the protection of your privacy and to ensure your security we take the necessary precautions to verify your proper identity (possibly by input of a password and a user-ID), before we will grant you access to your personal data. Only authorised persons can access certain areas of Candlecorner24.de's web sites by entering a special password or another personal password.

You may examine and edit your personal data when you select "Your Account" and then choose the desired option within your customer account or return to the web page on which you originally entered your data and follow the instructions on the web page.

10. Security of personal information

Candlecorner24.de considers it important to protect your personal information. To prevent unauthorized access or the disclosure of your information and to guarantee the correctness as well as the lawful use of your data, Candlecorner24.de employs the use of corresponding physical and administrative procedures for the protection and for the security of stored personal data.

During the input or transmission of confidential data, for example credit card numbers, we use SSL encryption (SSL = Secure Sockets Layer). By the use of SSL encryption it is guaranteed that no one can read the information except for us. This security feature is active if either the picture of an unbroken key or a closed padlock is visible either to the right of the address entry field or in the lower section of your browser window (browser-dependent).

Credit card numbers are used exclusively for the credit card payment process and for no other purposes. Within the scope of the credit card real time payment process, Candlecorner24.de co-operates with a fraud management service. This service offers you and Candlecorner24.de a benefit in security. This service attempts to detect and then prevent credit card fraud and protects your financial data against possible abuse.

11. Changes of this data security declaration

Should there be an update of the online data security declaration from Candlecorner24.de, we will publish these changes and update the issue date of this document accordingly. In this manner you know at all times which data we store online, how this data is used, and which options are available to you.

1The global address of documents and other resources is the designated URL (Uniformly resource Locator) in the World Wide the web. For example, http://www.Candlecorner24.de is the URL for the homepage of Candlecorner24.de.

2The identification of a computer is the designated IP address on a TCP/IP network (TCP/IP = transmission Control Protocol/Internet Protocol) which is generated when accessing the World Wide Web. Networks use TCP/IP protocols for forwarding of information based on the IP address of the destination. Expressed differently: An IP address is a number which is automatically assigned to your computer whenever you access the internet. In this manner, web servers can localise and identify your computer.

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